Geek Gems

From the category archives:

Apps & Web 2.0

say no to google buzz

Dear Google,

We’re in a fight.

For years, I’ve championed your superior ability in providing an ideal environment from which to manage my world domination scheme … Errr, my everyday online life. I adore the customizable widgety goodness of my iGoogle homepage; I absolutely love the clean, clutter-free way I’m able to manage my eleventy-billion Gmail accounts; your RSS reader is second to none, Google Maps always get me where I need to go, and your search engine is a thing of organized beauty. I’m still a little peeved that you discontinued development of the fabulous Google Notebook app, but a little crafty tweaking of the Firefox plugin has allowed me to continue to use it, so I guess I’ll let you off on that one with a time out and a spanking.

But invading the sacred space of my inbox with an unwanted and unwelcome social networking tool?! I call shenanigans! And although I won’t stop using your various web properties for a single, solitary second (because that’s how I roll), I am officially banning your weak attempt at making me share stuff with people. I’m online so much because I have no social skills, silly – so quit trying to make me cultivate friendships already!

Sincerely,
Scarlett

* * * * *

Unless you’re living under a rock, or you simply don’t use Gmail (in which case I’d recommend a strait-jacket, cos you is crazy, foo!) – you’ve likely heard the “buzz” (hehe) about Google’s newest venture into the land of the social networking tool. I won’t get into the specifics here – because to be honest, I barely understand what the hell this tool actually does – but I’m certain that I’m not alone in feeling exasperated and overwhelmed at the sheer number of social networking websites and apps that are already out there. Personally, I’ve limited myself to only using Facebook and Twitter, which I manage simultaneously through the brilliantly simplistic, yet effective, Tweetdeck. As such, I have no need for another way to share stuff with my friends and acquaintances, and after reading scores of bad press on Google Buzz’s rampant privacy issues (which was activated by default and auto-followed some of your email contacts, whether you wanted to or not), I was even less interested in trying it out.

And it seems I was not alone in my trepidation. Google has stated that they’ve been working around the clock to address the many and varied issues that people have had with the new service. But if you’re like me, you’re wondering how to get rid of Google Buzz completely, so here goes. Scroll to the very bottom of your Gmail account, and look for the teeny, tiny text link located here:

turn off google buzz 3

Click on it, and your Gmail will be reloaded without the Buzz link in the left menu bar. However, all this means is that Buzz has been hidden – not turned off. In terms of how to turn off Google Buzz and absolutely ensure your privacy from this service, you’ll want to click on the Settings link in the upper right-hand corner of your Gmail box, and look for this tab:

turn off google buzz 1

Click on the red Disable Google Buzz link, and your disconnection from the Buzz machine will be finally, and thoroughly, complete. Although Google answered their critics and made changes to overcome the privacy issues, the whole thing still feels intrusive and I wish it had been handled much differently – perhaps with an opt-in email, or even a pop-up box in Gmail would have been sufficient. My suspicion is that the auto activation was a publicity tool, more than anything else, as Google has apparently been boasting about the number of users their shiny, new app has already lured in. But how many of those users actually wanted to utilize your service, Big G? You failed to mention that we were all forced into it in your press releases. :-P

In any case, the option to remove Google Buzz is available – it’s just nowhere near as obvious as it needs to be. Now maybe I’ll eventually change my mind and give it a chance (it took me a good year to warm up to Twitter, after all), but I feel like I’m already tuned in, tapped in and virtually connected as much as I need to be. Your mileage may vary, of course – but if you’re wishing that Google’s social networking tool would “Buzz” off already, this post should help a bit!

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Bypass phone menus with Fonolo!

by Scarlett on February 3, 2010 · View Comments

fonolo

How much do you love calling customer service numbers? Personally, they’re the bane of my existence and I avoid them at all costs – which, thankfully, it much easier to do than ever before, now that most accounted-related inquiries can be handled online. Just the other day, my boyfriend got assistance on a 3G issue with AT&T via Twitter. Is there anything that website can’t do? (Hehe, don’t answer that question. PG-rated website, folks!)

But despite the best efforts of live chat operators and the like, you may often find the occasion of needing phone support, and up until now it was a hassle of wading through multiple menus and the interminable headache of getting your voice commands to compute. (“I said OPERATOR, not OPRAH-HATER!”) Thus, the interwebs have been all abuzz lately for a new site called Fonolo, which promises to show you how to bypass phone menus and prompts with just a few mouse clicks. So how does Fonolo work? This graphic shamelessly snagged from their site will give you the scoop:

how to use fonolo

It really is that simple, and it’s totally free as well – mega bonus! I tried it today on my auto insurance agency, which inexplicably failed to allow me to update my address through their website. (Get wit da times, yo!) Fonolo brilliantly lays out the phone tree for your selected company and leads you right to wherever you ultimately need to end up. (Obviously, the system is most useful for when you need to connect directly to a representative.) There is a caveat, however – if at any point you need to enter information, you won’t be able to advance via Fonolo only. So for example, I was able to go as far as the point where my policy number needed to be entered, and that’s where Fonolo opted to connect me to the call. And for a little extra assurance that you’re getting a productivity bonus, Fonolo gives you a call timer so you’ll know how much of your precious time is being spent on the line. I only saved about 55 seconds, but it was still well worth it to bypass the surprisingly numerous menus required to get to the end destination.

Perhaps the site’s best feature, however, is the ability to record your phone calls. This is ideal for those times when you need to report an insurance claim, dispute a credit card charge, or you’d just like a record of your conversation in case the company in question decides to pull a fast one. I’d have loved this service a few years ago, when a douchey wanker at Discover Card spent 20+ minutes refusing to close my account. Sure, you’re always told upon calling that your call may be monitored for quality assurance, but what are the odds, and is anyone really listening? Having some extra piece of mind when you need it makes Fonolo call recording a feature worth taking advantage of.

So check it out while the going’s still good and the service is still free at Fonolo.com!

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3 Excellent Amazon.com Web Apps & Add-Ons

by Scarlett on February 2, 2010 · View Comments

amazon box

How do I love thee, Amazon.com? I’d count the ways, but we’d be here all day and rather be browsing your goods than gushing over your glories. And while you’re a kick-assingly amazing website in nearly every respect, a few select web 2.0 sites and applications have managed to take your awesomeness all the way to 11.

(Why I’m talking to Amazon like it’s a sentient being, I have no idea. I’mma stop that now!)

So without further ado, I present my top three Amazon.com web apps and add-ons:

Amazon Filler Item Finder

Amazon Filler Item Finder

Outside of the huge product selection, competitive prices, reliable user reviews, and blissful lack of sales tax, my favorite aspect of buying on Amazon has got to be their “free super-saving shipping”. And it’s fast! I bought a book recently and they used ONTRAC (a west coast based delivery service) to ship it, and it literally got here 2 days after my order was placed. Brilliant! But there’s a catch. You need to fill up ye olde shopping cart with $25 worth of goods to score free shipping, and while that would hardly be a challenge for most, sometimes all you need is a DVD or two, and you might find yourself a dollar short with a day’s worth of frustration trying to come up with something cheap to buy. But no longer! The Amazon Filler Item Finder does the digging for you; just enter in the dollar amount that you need to reach the free shipping threshold, and you’ll get a customized list of cheapie items that you can filter by category till you find one worth snagging.

InvisibleHand Browser Add-On

InvisibleHand Browser Addon

Although I give Amazon.com high marks for not driving up the price of their products to compensate for the free shipping, there are lots of other web retailers who offer identical goods – and with the constant flux of retail sales in this lackluster economy, it always pays (or saves!) to make sure you’re getting the best possible price. That’s where the fantastic InvisibleHand Browser Addon comes in. Add this to your Firefox or Chrome installation, and it unobtrusively nudges you when you’re browsing an online store to let you know if a better price can be found elsewhere. I tested it on several Amazon pages, and it found better prices at places like Buy.com, Border’s and NewEgg – although Amazon prices beat the others the majority of the time. Still, it could potentially save you some considerable coin, especially where big ticket purchases are concerned. And there’s always that sweet sense o’ satisfaction when you know you’re getting the best deal!

Wishlist.com & Amazon Univeral Wishlist

Wishlist.com

While not necessarily a website aimed solely at Amazon shoppers, Wishlist.com allows you to save items from any retailer’s website to your personalized lists (yep, you can set up as many as you like for various people and occasions) – and you can share them with friends and family to boot. Another great feature is the ability to import your current Amazon.com Wish List, and if you use the built-in Shopping section (powered by PriceGrabber), you can get “best price alerts” so you know the best time to buy. Alternatively, you can use Amazon’s own Universal Wishlist Bookmarklet to do virtually the same thing, although keeping your wishlists confined to Amazon won’t offer the same feature-rich experience as Wishlist.com.

Got any tips or tricks that enhance the interwebz experience? Send ‘em our way!

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